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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gwen Early

August 28, 2025

5  out of  5
rating by Gwen Early
"Recently i worked with vivian her customer skills were above and beyond my expectations.being in the customer service field myself for over 30 years it was so refreshing to interact with such a professional. She was prompt with her response and extremely knowledgeable and patient with my many questions. Great experience BEST CUSTOMER SERVICE EVER!!"
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Roberto Guerrero

August 27, 2025

5  out of  5
rating by Roberto Guerrero
"Excelente servicio profesional y asesoria al cliente muy explicito y amable en explicar el adecuado funcionamiento de los seguros de vehículos y propiedades lo recomiendo al cien por ciento gracias Jose por su ayuda seguiremos recomendando sus servicios"
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Gilberto Rivas

August 26, 2025

5  out of  5
rating by Gilberto Rivas
"Adara is what an insurance agent should be. She works hard to give good prices and also anticipates your needs. When I went to trade in my truck, she had my new cards ready to go by the time I was signing for the new one. She is professional and over delivers at every turn. If you come to this agency talk to Adara you will thank me for it."
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Helen

August 22, 2025

5  out of  5
rating by Helen
"I’ve been with this insurance company for many years, and the service has always been outstanding. My agent, Adara Sechler, consistently delivers professionalism, efficiency, and genuine care. She goes above and beyond—whether it’s securing competitive quotes, explaining coverage in detail, or handling claims seamlessly. When my car was totaled, Adara arranged a loaner, ensured a fair valuation, paid off the lien, and issued equity—all within days. It was the most stress-free experience I’ve ever had with insurance. I value the peace of mind my coverage provides for my family, and the reliability of this company has earned my full trust. I’ve recommended them to friends and family, who now enjoy the same protection and service. This is a company that stands out for its dependability, education, and client-first approach. I’m proud to be a loyal customer and highly recommend working with Adara."
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M K

August 22, 2025

5  out of  5
rating by M K
"Adara was amazing to work with! She helped me bundle my home and auto insurance and ended up saving me hundreds compared to what I was originally quoted at other places. The whole process was super easy and stress-free, and she’s always quick to answer any questions I have. It’s rare to find someone who’s both professional and genuinely helpful, but Adara really goes above and beyond. I couldn’t recommend more if you’re looking for insurance!"
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Caiti Hall

August 19, 2025

5  out of  5
rating by Caiti Hall
"Charly Sanchez was very responsive and helpful through the process of purchasing renters' insurance."
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Emily Casamento

August 15, 2025

5  out of  5
rating by Emily Casamento
"Charly Sanchez was super helpful, well-informed, kind, and thorough in assisting with the insurance process! Thank you for providing quality service!"
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Ross Harbour

August 5, 2025

5  out of  5
rating by Ross Harbour
"Charly Sanchez has been providing me awesome service at State Farm for quite some time now. My emails are always answered super quick and Charly really goes above and beyond to be a great insurance agent and customer service professional. This is the most responsive and customer friendly experience I’ve ever had with an insurance agency, 10/10 recommend."
We responded:
"We’re glad to hear about your satisfaction and we strive to be there for your ever changing insurance needs! Happy to help and work with great people like yourself, Ross!"
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Vivek Chaurasia

July 31, 2025

5  out of  5
rating by Vivek Chaurasia
"I have no complaints. Charly was really helpful and patient with me over the call. And i got the renters insurance within 15mins. I would recommend him 101%"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Elizabeth Moses

July 25, 2025

5  out of  5
rating by Elizabeth Moses
"Charly took my call right away, no holding. As a new client to Jose’s office, I was very pleased with how long Charly spent on the phone talking me through transferring our policies from another state. I have no doubt my calls will always be handled well in the future with Charly there!"
We responded:
"Welcome to the area! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Maoria Kirker Andrews

July 25, 2025

5  out of  5
rating by Maoria Kirker Andrews
"Every time I've need help or documentation, Vivian has been incredible! She's kind, friendly, and patient. Great service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Crystal Mullen

July 23, 2025

5  out of  5
rating by Crystal Mullen
"Vivian was very helpful with getting renter's insurance and explaining the benefits. As a first time renter, she was able to answer all of my questions and ensure that I understood everything. We couldn't be more appreciative of the help! -CM"
We responded:
"Thank you for your review! Vivian and our team are happy to help! "
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Chenming Liu

July 23, 2025

5  out of  5
rating by Chenming Liu
"Charly Sanchez is a good agent, he responds quickly, explain everything clear, and provide everything I need. He is so nice and helpful so we can settle down the insurance in a very short time"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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W KUANG

July 21, 2025

5  out of  5
rating by W KUANG
"I prefer to give 10 stars if it allows. A big shout out to Denny- He is very professional, knowledgeable, so kind and patient with me, thoroughly explained the policy, made the process a lot easier. Also, he helped me with another policy I have with State Farm. He is absolutely a great asset for the company, goes above and beyond. Very much appreciate Denny for all his help!! Highly recommend this agency to whoever needs a good insurance with zero stress."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mauricio Avalos

July 7, 2025

5  out of  5
rating by Mauricio Avalos
"I can’t say nothing but good things about Adara. I worked with other insurance companies in the past with my business but what I was very impressed with Adara because she goes beyond her scope to make sure I understood everything about my policies. Very friendly and attentive. Highly recommend working with her."
We responded:
"We appreciate you choosing to work with us, Mauricio! We are delighted to know you had a great experience with Adara. If you ever need any assistance in the future, please don’t hesitate to reach out. Happy to help!"
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Mariyah Adnan

June 24, 2025

5  out of  5
rating by Mariyah Adnan
"Charly was wonderful to work with. He took the time to answer all our questions in great detail and worked with us to find the best solution for our needs. Highly recommend working with him- he made the process all the more simple!"
We responded:
"Happy to help with your insurance needs, Mariyah!"
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Fendher Germain

June 21, 2025

5  out of  5
rating by Fendher Germain
"Jose Herrera is the best agent 💯"
We responded:
"Great meeting with you, Fendher! Thank you for your service!"
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Rebecca Lee

June 11, 2025

5  out of  5
rating by Rebecca Lee
"Has been professional and attentive helping me stay on top of insurance with each of my life transitions."
We responded:
"Great working with you, Rebecca! Happy to help. "
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Alice Parker

June 9, 2025

5  out of  5
rating by Alice Parker
"I think we all can agree that moving is stressful. Having recently relocated to VA from SC, I have to give Jose Herrera and his team a huge shoutout. Andrew has been assisting me with my move since before I left SC, he has seamlessly transferred and setup my multiple insurance accounts with ease. I am so thankful for this team of incredibly talented insurance agents. If you are looking for insurance - seriously look no further. This team is simply the best and most professional I have ever had the opportunity to work with. Update: 6/9/25 - still here and still using Jose’s team. Spoke with Adara today and she was so kind, resourceful and happy to help me with my needs. I’ve said it before but this team is amazing! Tried and true. Excellent, 5 stars."
We responded:
"Alice, welcome to Arlington! We are grateful for the opportunity to help you with your insurance needs. We are here to help however we can!"
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Cathy Ahn

April 29, 2025

5  out of  5
rating by Cathy Ahn
"Charly Sanchez is the utmost professional and made the process of switching over our bundled insurance (home, auto, umbrella) from Amica to State Farm an absolute pleasure. I got quotes from many, many reps and sources and Charly's quotes were not only the best that I received for comparable coverage but I am thrilled that the insurer is State Farm, which has a comparably stable and high customer service reputation as my previous insurer. I already recommended him to everyone in my neighborhood but want to make sure the rest of the world sees it too!"
We responded:
"Thank you for your kind words, Cathy! Happy to help with your insurance needs!"
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Samantha Muller

April 9, 2025

5  out of  5
rating by Samantha Muller
"Jose is great to work with! He is very knowledgeable and thorough, and takes the time to really explain the breakdown of the policy. He made sure I’m getting the best rate, and I would highly recommend him and his team to anyone living in the DC area!"
We responded:
"Great to work with you Samantha, thank you for choosing us for your insurance needs!"
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Amanda Gonzalez Thompson

February 20, 2025

5  out of  5
rating by Amanda Gonzalez Thompson
"I’ve worked with Jose on and off for years as we’ve moved in and out of the DC area several times. He has always been very responsive and great to work with. I recently worked with Charly Sanchez on Jose’s team, who was able to get us set up with our new policy extremely quick. Charly walked me through our policy in detail and was a true delight to work with. I’m very impressed with Charly and grateful for his assistance!"
We responded:
"Always great working with you Amanda, and happy to welcome you back to the area!"
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James Johnson

February 14, 2025

5  out of  5
rating by James Johnson
"I've been with Jose for a few years now and he is an excellent agent. He has been very helpful in handling all insurance related questions and processes. Strongly recommend."
We responded:
"Great working with you James, happy to help with your insurance needs!"
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Florencia Muñoz Paris

February 14, 2025

5  out of  5
rating by Florencia Muñoz Paris
"Muy agradecida por la atención en José herrera pucon, las vendedoras con la mejor disposición para encontrar lo que uno anda buscando!! Excelente servicio, recomiendo !"
We responded:
"muchas gracias Florencia, un gusto poder ayudar con su seguro!"
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Ken Mierke

February 11, 2025

5  out of  5
rating by Ken Mierke
"Jose was extremely responsive when the website couldn't provide a policy. He was professional and quick. Very happy."
We responded:
"Thanks for the opportunity to work with you and your insurance needs!"