State Farm® Insurance Agent Jose Herrera
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melanie Rocha
March 24, 2026
"Charly was super helpful and quick! This is my first car and he made the process so easy and gave great detail so you understand what is protected!"
Anonymousse
March 20, 2026
"Such a king 👑 super affordable quotes for robust coverage and extremely responsive to any and all questions. Very grateful!"
Gozeh
February 14, 2026
"Horrible, this agent is useless. He ignores calls, deliberately sabotages claims, and will always do what’s right for State Farm financials. He also has a close relationship with the claims department and talks behind his own clients backs. A spineless agent who does not live up to State Farm’s values. He hides behind his e-mails and harasses his own clients."
"You are not a customer of ours, I believe you must be mistaken about who you are talking about. I will have to seek legal counsel for these false claims against our agency. "
Imperial Auto Title Department
February 13, 2026
"I had a great experience with Adara. Anytime I’ve had a question, she's responded quickly and been very helpful."
Bobby Bakhtary
February 13, 2026
"I can’t say enough great things about my insurance agent, Adara! I always recommend her to family and friends. From day one, she's been professional, and knowledgeable. She's been the best to refer to my customers when they purchase a car making a complicated process completely stress-free. Anytime I’ve needed assistance, whether it was updating a policy or just getting clarification they’ve been quick to respond and incredibly helpful. It’s clear she truly care about her clients and go above and beyond to provide exceptional service."
"Adara is a great part of this team who has the customers best interest at heart! Happy to help. "
Al G
February 12, 2026
"Very disappointed with how unprofessionally my claim was handled. The liability determination ignored clear physical evidence and was explained with vague reasoning rather than objective analysis. As a policyholder, I expected transparency and professionalism — neither was demonstrated. I would strongly advise others to ensure their claims are thoroughly and fairly reviewed. I would highly advise against doing business with this agency"
"Ali, the determination is made by the claims department, not our agency, but your anger about the result is understood. They asked you to provide your vehicles built-in video footage and you have refused to do so. The "clear physical evidence" unfortunately, points to you and not the other party. Thus, why the decision was made. But again, you can help them overturn the decision by simply providing the video."
Gilma Perez
January 30, 2026
"Excelente atención recomendado"
"Un gusto atenderla, Gilma!"
Fauricio Navarro
January 15, 2026
"Jose y su equipo de seguro son muy amables un buen seguro cualquier problema eyos te ayudan lo recomiendo para sus seguros de todo tipo de seguro"
"Gracias, Fauricio! Un gusto ayudarlo con su seguro. "
Kristy Cordek
January 13, 2026
"Vivian is simply amazing! An absolute pleasure to work with!"
"Vivian has a heart for helping. Happy to work with you and your insurance needs. "
Davis Davis
January 5, 2026
"Adara was very professional, helpful and clear when I purchased an insurance policy. She was also very kind and patient while answering my many questions and explaining the details of the policy. Thank you."
"Happy to help with your insurance needs! Adara has your best interest in mind!"
Marvin M.
December 30, 2025
"Vivian is great! Very courteous patient. When she says l will get right back to you that is exactly what she means —this insurance experience was refreshing."
"You are our priority, Marvin! We are happy to help with your insurance needs!"
Jhett Nealy
December 29, 2025
"Jose and his team make you feel like you’re close friends and takes exceptional care of you. The team is very friendly and welcoming. I’m glad to know my wife and I are in good and trusted hands."
"Great to meet you, Jhett. Welcome to the area! We're happy to help with your insurance needs!"
Maxine Jones
December 9, 2025
"Jose provided a policy review of my mortgage insurance. This was the first time any of my insurance companies have done this. I was quite impressed with how thorough and informative it was. I learned a lot and am now looking to share what I've learned with others. I am very satisfied and ļ recommend him highly."
"We appreciate you Maxine. Happy to help with your insurance needs. "
Benji BangBang
November 24, 2025
"Vivian was great. She was very knowledgeable and I don’t know much about insurance but she made me feel heard and didn’t rush when answering my questions making sure I understood. She was responsive and knew her stuff. Thank you!""
"We appreciate your trust in us!"
Yesenia Morales
November 23, 2025
"Great service , very professional and they answered my questions."
"Thank you for trusting us to help you with your insurance!"
Minor Juarez
November 12, 2025
"Todo bien. Buen servicio y buena experiencia. Buenos precios de seguro."
"Gracias por la confianza en nosotros. Felices de poder ayudar!"
Víctor Manuel Nava Herrera
November 5, 2025
"Simple the best! Jose has everything: knowledge, experience and great customer service, he is always reachable and reliable"
"Thank you for your confidence and trust in us. Congrats on your business!"
Kristi Cahoon
October 25, 2025
"Vivian is the best. She is always responsive and kind. Thank you!"
"We value people like Vivian on our team to help when you need it. Thanks for choosing our office!"
Erin Weleski
October 9, 2025
"Mr. Herrera and his team have consistently been helpful, friendly, and professional. They quickly respond to questions and made the process of getting a policy easy and stress-free. Highly recommended!"
"Thank you for choosing to trust us for your insurance needs. Happy to help!"
Jeff Bechdel
October 8, 2025
"Had a great experience working with Charly. He was knowledgeable, helpful, and prompt. Would highly recommend working with him!"
"We are happy to help with your insurance needs, Jeff!"
Denise McDonald
October 8, 2025
"Jose’s agency was my first personal experience with State Farm and I’m so sad to say I’ve moved and have to transfer my coverage. From the beginning everyone on staff has been amazing, Charlie even remembered my name and details about me over a year after I first called and more recently I’ve spoken with Vivian and she is always so nice and very quick to help. Can’t tell you how many times I goofed my autopay because I had to change banks or cards and she was patient every time even though I know that was annoying! I’ve never had an issue getting in contact either by phone or email, if I did leave a message I was sure to be called that same day. I’ve never gotten off the phone with this office and been mad or annoyed, in fact I think the kindness you get from the staff here improves your day and you cannot beat a competent team. I’ve called confused and annoyed because insurance policies are written in a different language I swear and by the end of it Vivian had answered questions I didn’t even know I had and explained that issue so well I forgot I was annoyed about not understanding it in the first place! They also don’t try and push extra stuff like the drive safe and all, they’re very transparent about the fact that it could help but could make things more expensive and help you weigh what will be best. And you’ll never miss a discount with them! You’ve got a lot of choices for insurance, I used to be the person who jumped from provider to provider to get a better rate but the staff at this office have been so amazing that I have been with them for a few years now (also when I first switched I saved almost $200!) It makes a difference when the people you talk to are local for sure and the people working here are 100% the reason I continued to stay and will continue even in my new place (luckily my mom knows my new agent and he’s about as great as Jose!). I’ve never bragged on or been sad to leave my insurance people but you cannot go wrong here. Even the more corporate people you get for claims and stuff are wonderful, I’ll be with State Farm for a long long time and again much of that is because of the lovely people working with Jose."
"Denise, your heartfelt words are the reason we strive to be our best for everyone who trusts in us for their insurance needs. We wish you the best in this new chapter and look forward to working together again in the future! "
Jamie Wilson
October 3, 2025
"Charly Sanchez quickly handled the headache of transferring all my insurance documents during an out-of-state move! He was quick and responsive and was transparent about the types of fees and timelines I could expect. Very happy with the ease of this whole process thanks to Charly’s help."
"Welcome to the area, Jamie! Happy to help with your insurance needs!"
Diego
September 30, 2025
"Charlie was extremely helpful! I needed insurance very quickly, and he got it done fast. He stayed in contact throughout the entire process, responding to every email and even personally giving me calls and texts to make sure everything was taken care of. On top of that, he got me a great rate! Highly recommend!"
"Great working with you! Thanks for trusting us to provide you coverage for your needs and budget!"
somos gente de pueblo vidas normales
September 25, 2025
"El mejor seguro, estoy encantado y muy satisfecho al saber que tengo este seguro. No lo cambio por ningún otro."
"Un gusto conocerlo y gracias por confiar en nosotros con su seguro!"
Brenda Fuentes
September 20, 2025
"I had a great experience with Vivian, she was extremely helpful and knowledgeable in all the questions I had, it was an amazing and helpful experience. Thank you very kindly"
"We appreciate working with great people such as yourself and are happy to help!"