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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dickfoong Leong

March 11, 2023

5  out of  5 rating by Dickfoong Leong
"Agent Charly is very professional and helpful! He is patience with my requests and go beyond in helping to gather the information I needed. Strongly recommend him if you are new to StateFarm and looking for great explanations on the benefits!"

Fadel Moukite

March 9, 2023

5  out of  5 rating by Fadel Moukite
"I don’t know about State Farm just yet, this is my first time getting their policy, but what I can tell you about Jose is one of the greatest people you can talk to on the phone, great communicator, Takes time to explain everything in details, by trying to get you the Best deal possible for your needs. It was great talking to you! Such a talented gentleman 💯💯"

Alec Lardarello

March 1, 2023

5  out of  5 rating by Alec Lardarello
"Charly made the process of transferring my insurance information to Virginia from out-of-state extremely easy with outstanding customer service and professionalism! I would recommend to anyone moving to Virginia or wanting a new insurance provider!"

Alyssa Tucker

February 28, 2023

5  out of  5 rating by Alyssa Tucker
"Jose and his team, especially Charly, are great! Charly has been a great help to me and I appreciate the prompt response and clear communication. I would highly recommend working with Jose and his team."

Henry Gonsalez

February 9, 2023

5  out of  5 rating by Henry Gonsalez
"(Translated by Google) Excellent service from agent Charly (Original) Exelente servicio del agente Charly"

Mynor Martinez

January 28, 2023

5  out of  5 rating by Mynor Martinez
"Amazing service!! They are very professional"

Van Duong

January 19, 2023

5  out of  5 rating by Van Duong
"I worked with Charly to get a quote from StateFarm. Charly was responsive and worked with my schedule to assist me with getting the best quote. He is also very kind, patient, and transparent about rates and saving. In addition, he answered all my questions and did not rush me to make a decision. I highly recommend working with Charly. I ended up saving a lot by switching to StateFarm."

Connor Moran

January 19, 2023

5  out of  5 rating by Connor Moran
"I have been a client for Jose’s office for a year so far and have nothing but great words to say about the customer service. Most recently, Charly helped me with renters insurance which was very fast and helped me with the applicable discounts. I have also worked with Denny who helped me switch my car insurance from PA to VA which was an overall stressful experience but Denny made me feel at ease all the way throughout the process. Denny and Charly are both very friendly and knowledgeable on all insurance inquiries! I would recommend this to anyone that needs a new agent. Thank you, Connor Moran"

Natalia Rivas

December 20, 2022

5  out of  5 rating by Natalia Rivas
"I'm so happy the way that Jose and Charlie helped me with my insurance , they gave me all of the information I wanted in a good price🙌🏻"

Ramon Moreno

December 15, 2022

5  out of  5 rating by Ramon Moreno
"(Translated by Google) I am very happy for the insurance, an incredible treatment that attended me was charly. (Original) Estoy muy contento por la aseguranza, un trato increíble el que me atendió fue charly."

Ingrid Carlos Hernandez

December 14, 2022

5  out of  5 rating by Ingrid Carlos Hernandez
"After several attempts insurance after insurance and none would fit my budget just cause it was very high. I am glad to say that I called state farm and was getting the best quality of customer service from Charly. He took the time to explain every little detail of the insurance quote I decided to move forward with ( i almost cried with the huge difference i was told and how much he helped me saved). His patience, dedication and the care he gave to me during the call was way beyond from any other repesentative i have spoken to. From the bottom of my heart I recommend CHARLY FROM START FARM to anyone! Thank you Charly for you service given.."

Charlotte Lombardo

November 29, 2022

5  out of  5 rating by Charlotte Lombardo
"Charly was a pleasure to work with. He took the time to fully explain my condo insurance coverage and answered the many questions I had. He even went the extra mile to share how I could save by bundling my car insurance. Thanks for all your help, Charly!"

Emily Brisson

October 14, 2022

5  out of  5 rating by Emily Brisson
"Charly was very helpful in getting us what we needed quickly!"

cristayl pursley

October 3, 2022

5  out of  5 rating by cristayl pursley
"They help switch from a really high insurance with GEICO made easy to a lower rate, thank you"

Giancarlo Lima

October 1, 2022

5  out of  5 rating by Giancarlo Lima
"Charly was excellent to work with and helpful!"

Michael Dempsey

September 30, 2022

5  out of  5 rating by Michael Dempsey
"Charly in Jose's office was absolutely terrific and made the entire process extremely easy and seamless.. I will highly recommend him and the team to anyone I know looking for similar services. Thanks again Charly!"

Osmin Lorenti

September 29, 2022

5  out of  5 rating by Osmin Lorenti
"Charly was extremely helpful during my insurance process, he answered all my questions and walked me through everything. He always got back to me promptly and made the process so much easier."

Kyra Marjamaa

September 27, 2022

5  out of  5 rating by Kyra Marjamaa
"Charly is super helpful and responsive. He made understanding my policy simple."

Joel Davis

September 23, 2022

5  out of  5 rating by Joel Davis
"Made the process of switching my current policy to a different state very easy!"

Abbey Block

September 22, 2022

5  out of  5 rating by Abbey Block
"I've worked with Charly since moving to Northern Virginia, and have had such a positive experience! I've never had an insurance agent who was so responsive, helpful, and kind. Charly has answered my emails late at night and even while he was on vacation! He is truly dedicated to his clients and offers excellent service."

lissanelly alvarez

September 21, 2022

5  out of  5 rating by lissanelly alvarez
"I had such an amazing experience switching my car insurance to state farm .. Jose really showcased his expertise in explaining all the details of my new coverage . He was patient , easy to talk to and provided excellent service . Thank you so much for everything ! Proud to be part of the state farm family !"

Alison Pavilonis

August 29, 2022

5  out of  5 rating by Alison Pavilonis
"I’ve had my car and renter insurance policies with State Farm for years and would never consider another agency. Charly and Denny are always extremely helpful and go above and beyond to make sure I have all the information I need. Charly helped walk me through the process of switching registrations from VA to DC to make the process seamless. He is extremely prompt and follows up with email and text if needed to keep track of things for me. Separately I had to file a claim with my renters insurance due to a bike theft and State Farm was extremely quick to assess the claim and I had my reimbursement within two weeks."

Josh Horowitz

August 26, 2022

5  out of  5 rating by Josh Horowitz
"After I explored some options for renter's insurance on the State Farm website, Charly called me to discuss. He answered all my questions and was extremely friendly. He sent me multiple quotes and quickly finalized details when I was ready. Charly delivers fast and easy service, and I would recommend working with him (and the Jose Herrera team) for insurance needs."

John-Henry Keenan

August 18, 2022

5  out of  5 rating by John-Henry Keenan
"Really happy with the service from Jose and his team. Two years ago I needed renters insurance and found State Farm. Working with Jose to get it set up was one of the easiest and most pleasant customer service experiences I’d ever had. Now, after Geico raised their prices I decided to look for other insurance. Because my experience two years ago was so positive I started with State Farm and was not disappointed. Jose and Charly were quick, pleasant, and helpful and I got a better price and policy in no time."

Tj Vaughan

August 17, 2022

5  out of  5 rating by Tj Vaughan
"I recently moved to Virginia and Charly was super helpful with getting my new insurance set up. He took extra time to explain my options and provided excellent customer service!"