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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erin Weleski

October 9, 2025

5  out of  5
rating by Erin Weleski
"Mr. Herrera and his team have consistently been helpful, friendly, and professional. They quickly respond to questions and made the process of getting a policy easy and stress-free. Highly recommended!"
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Jeff Bechdel

October 8, 2025

5  out of  5
rating by Jeff Bechdel
"Had a great experience working with Charly. He was knowledgeable, helpful, and prompt. Would highly recommend working with him!"
We responded:
"We are happy to help with your insurance needs, Jeff!"
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Denise McDonald

October 8, 2025

5  out of  5
rating by Denise McDonald
"Jose’s agency was my first personal experience with State Farm and I’m so sad to say I’ve moved and have to transfer my coverage. From the beginning everyone on staff has been amazing, Charlie even remembered my name and details about me over a year after I first called and more recently I’ve spoken with Vivian and she is always so nice and very quick to help. Can’t tell you how many times I goofed my autopay because I had to change banks or cards and she was patient every time even though I know that was annoying! I’ve never had an issue getting in contact either by phone or email, if I did leave a message I was sure to be called that same day. I’ve never gotten off the phone with this office and been mad or annoyed, in fact I think the kindness you get from the staff here improves your day and you cannot beat a competent team. I’ve called confused and annoyed because insurance policies are written in a different language I swear and by the end of it Vivian had answered questions I didn’t even know I had and explained that issue so well I forgot I was annoyed about not understanding it in the first place! They also don’t try and push extra stuff like the drive safe and all, they’re very transparent about the fact that it could help but could make things more expensive and help you weigh what will be best. And you’ll never miss a discount with them! You’ve got a lot of choices for insurance, I used to be the person who jumped from provider to provider to get a better rate but the staff at this office have been so amazing that I have been with them for a few years now (also when I first switched I saved almost $200!) It makes a difference when the people you talk to are local for sure and the people working here are 100% the reason I continued to stay and will continue even in my new place (luckily my mom knows my new agent and he’s about as great as Jose!). I’ve never bragged on or been sad to leave my insurance people but you cannot go wrong here. Even the more corporate people you get for claims and stuff are wonderful, I’ll be with State Farm for a long long time and again much of that is because of the lovely people working with Jose."
We responded:
"Denise, your heartfelt words are the reason we strive to be our best for everyone who trusts in us for their insurance needs. We wish you the best in this new chapter and look forward to working together again in the future! "
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Jamie Wilson

October 3, 2025

5  out of  5
rating by Jamie Wilson
"Charly Sanchez quickly handled the headache of transferring all my insurance documents during an out-of-state move! He was quick and responsive and was transparent about the types of fees and timelines I could expect. Very happy with the ease of this whole process thanks to Charly’s help."
We responded:
"Welcome to the area, Jamie! Happy to help with your insurance needs!"
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Loza_luciano

September 30, 2025

5  out of  5
rating by Loza_luciano
"Charlie was extremely helpful! I needed insurance very quickly, and he got it done fast. He stayed in contact throughout the entire process, responding to every email and even personally giving me calls and texts to make sure everything was taken care of. On top of that, he got me a great rate! Highly recommend!"
We responded:
"Great working with you! Thanks for trusting us to provide you coverage for your needs and budget!"
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somos gente de pueblo vidas normales

September 25, 2025

5  out of  5
rating by somos gente de pueblo vidas normales
"El mejor seguro, estoy encantado y muy satisfecho al saber que tengo este seguro. No lo cambio por ningún otro."
We responded:
"Un gusto conocerlo y gracias por confiar en nosotros con su seguro!"
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Brenda Fuentes

September 20, 2025

5  out of  5
rating by Brenda Fuentes
"I had a great experience with Vivian, she was extremely helpful and knowledgeable in all the questions I had, it was an amazing and helpful experience. Thank you very kindly"
We responded:
"We appreciate working with great people such as yourself and are happy to help!"
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Joe Coogan

September 16, 2025

5  out of  5
rating by Joe Coogan
"I recently worked with Charly Sanchez for home owners insurance. He was extremely responsive, very informative, and patient with all my questions and needs. He gave us a great rate for our insurance. Would recommend to anyone looking for an insurance agent in the northern VA area."
We responded:
"Happy to help with your home insurance, Joe! Thanks for your trust in us. "
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Gwen Early

August 28, 2025

5  out of  5
rating by Gwen Early
"Recently i worked with vivian her customer skills were above and beyond my expectations.being in the customer service field myself for over 30 years it was so refreshing to interact with such a professional. She was prompt with her response and extremely knowledgeable and patient with my many questions. Great experience BEST CUSTOMER SERVICE EVER!!"
We responded:
"Professional service is what we strive for, Gwen. Thanks for your trust and it’s a pleasure to work with you!"
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Roberto Guerrero

August 27, 2025

5  out of  5
rating by Roberto Guerrero
"Excelente servicio profesional y asesoria al cliente muy explicito y amable en explicar el adecuado funcionamiento de los seguros de vehículos y propiedades lo recomiendo al cien por ciento gracias Jose por su ayuda seguiremos recomendando sus servicios"
We responded:
"Gracias Roberto, un gusto trabajar contigo y gracias por la confianza!"
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Gilberto Rivas

August 26, 2025

5  out of  5
rating by Gilberto Rivas
"Adara is what an insurance agent should be. She works hard to give good prices and also anticipates your needs. When I went to trade in my truck, she had my new cards ready to go by the time I was signing for the new one. She is professional and over delivers at every turn. If you come to this agency talk to Adara you will thank me for it."
We responded:
"We appreciate working with great people like yourself, thanks for the kind words and Adara strives to be the best for all of those who trust in her!"
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Helen

August 22, 2025

5  out of  5
rating by Helen
"I’ve been with this insurance company for many years, and the service has always been outstanding. My agent, Adara Sechler, consistently delivers professionalism, efficiency, and genuine care. She goes above and beyond—whether it’s securing competitive quotes, explaining coverage in detail, or handling claims seamlessly. When my car was totaled, Adara arranged a loaner, ensured a fair valuation, paid off the lien, and issued equity—all within days. It was the most stress-free experience I’ve ever had with insurance. I value the peace of mind my coverage provides for my family, and the reliability of this company has earned my full trust. I’ve recommended them to friends and family, who now enjoy the same protection and service. This is a company that stands out for its dependability, education, and client-first approach. I’m proud to be a loyal customer and highly recommend working with Adara."
We responded:
"Thank you for the kind words, Helen! Adara strives to be the best for everyone who she has the pleasure of working with her, that’s what makes her great! We appreciate your trust in us!!"
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M K

August 22, 2025

5  out of  5
rating by M K
"Adara was amazing to work with! She helped me bundle my home and auto insurance and ended up saving me hundreds compared to what I was originally quoted at other places. The whole process was super easy and stress-free, and she’s always quick to answer any questions I have. It’s rare to find someone who’s both professional and genuinely helpful, but Adara really goes above and beyond. I couldn’t recommend more if you’re looking for insurance!"
We responded:
"Thank you for those kind words. Adara works really hard to help provide the best experience to those who chose to trust her for their insurance needs!"
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Caiti Hall

August 19, 2025

5  out of  5
rating by Caiti Hall
"Charly Sanchez was very responsive and helpful through the process of purchasing renters' insurance."
We responded:
"Happy to help with your insurance needs!"
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Emily Casamento

August 15, 2025

5  out of  5
rating by Emily Casamento
"Charly Sanchez was super helpful, well-informed, kind, and thorough in assisting with the insurance process! Thank you for providing quality service!"
We responded:
"Kindness and professionalism is what Charly strives for every time he works with someone, thanks for sharing your experience!"
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Ross Harbour

August 5, 2025

5  out of  5
rating by Ross Harbour
"Charly Sanchez has been providing me awesome service at State Farm for quite some time now. My emails are always answered super quick and Charly really goes above and beyond to be a great insurance agent and customer service professional. This is the most responsive and customer friendly experience I’ve ever had with an insurance agency, 10/10 recommend."
We responded:
"We’re glad to hear about your satisfaction and we strive to be there for your ever changing insurance needs! Happy to help and work with great people like yourself, Ross!"
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Vivek Chaurasia

July 31, 2025

5  out of  5
rating by Vivek Chaurasia
"I have no complaints. Charly was really helpful and patient with me over the call. And i got the renters insurance within 15mins. I would recommend him 101%"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Elizabeth Moses

July 25, 2025

5  out of  5
rating by Elizabeth Moses
"Charly took my call right away, no holding. As a new client to Jose’s office, I was very pleased with how long Charly spent on the phone talking me through transferring our policies from another state. I have no doubt my calls will always be handled well in the future with Charly there!"
We responded:
"Welcome to the area! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Maoria Kirker Andrews

July 25, 2025

5  out of  5
rating by Maoria Kirker Andrews
"Every time I've need help or documentation, Vivian has been incredible! She's kind, friendly, and patient. Great service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Crystal Mullen

July 23, 2025

5  out of  5
rating by Crystal Mullen
"Vivian was very helpful with getting renter's insurance and explaining the benefits. As a first time renter, she was able to answer all of my questions and ensure that I understood everything. We couldn't be more appreciative of the help! -CM"
We responded:
"Thank you for your review! Vivian and our team are happy to help! "
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Chenming Liu

July 23, 2025

5  out of  5
rating by Chenming Liu
"Charly Sanchez is a good agent, he responds quickly, explain everything clear, and provide everything I need. He is so nice and helpful so we can settle down the insurance in a very short time"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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W KUANG

July 21, 2025

5  out of  5
rating by W KUANG
"I prefer to give 10 stars if it allows. A big shout out to Denny- He is very professional, knowledgeable, so kind and patient with me, thoroughly explained the policy, made the process a lot easier. Also, he helped me with another policy I have with State Farm. He is absolutely a great asset for the company, goes above and beyond. Very much appreciate Denny for all his help!! Highly recommend this agency to whoever needs a good insurance with zero stress."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mauricio Avalos

July 7, 2025

5  out of  5
rating by Mauricio Avalos
"I can’t say nothing but good things about Adara. I worked with other insurance companies in the past with my business but what I was very impressed with Adara because she goes beyond her scope to make sure I understood everything about my policies. Very friendly and attentive. Highly recommend working with her."
We responded:
"We appreciate you choosing to work with us, Mauricio! We are delighted to know you had a great experience with Adara. If you ever need any assistance in the future, please don’t hesitate to reach out. Happy to help!"
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Mariyah Adnan

June 24, 2025

5  out of  5
rating by Mariyah Adnan
"Charly was wonderful to work with. He took the time to answer all our questions in great detail and worked with us to find the best solution for our needs. Highly recommend working with him- he made the process all the more simple!"
We responded:
"Happy to help with your insurance needs, Mariyah!"
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Fendher Germain

June 21, 2025

5  out of  5
rating by Fendher Germain
"Jose Herrera is the best agent 💯"
We responded:
"Great meeting with you, Fendher! Thank you for your service!"