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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Coreas

April 28, 2026

5  out of  5
rating by Jason Coreas
"Recently got renter’s insurance through Jose’s team and was very satisfied with the professionalism and impossible to be rates offered. Charly was very helpful walking me through the details of my policy and answering any questions I had."
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John B

April 22, 2026

5  out of  5
rating by John B
"I have thoroughly enjoyed being represented by Jose Herrera’s team and I also wanted to take the time to recognize Charly. He’s kind, personable, and makes you feel like you’re the only person he he’s working with. He goes above and beyond and I can’t thank him enough. Absolutely phenomenal work I wanted to shout out"
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S E

April 21, 2026

1  out of  5
rating by S E
"Gave us a price he apparently was not authorized to give and then they requested significant additional payment."
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Amanda Roberts

April 13, 2026

5  out of  5
rating by Amanda Roberts
"Jose and his team are great. They are always so responsive to emails and willing to help. Recently I had to add my teen daughter to my policy and Charly was the best to work with. He was able to help with possible discounts, gave me a ball park figure and communicates clearly and quickly. Minimum effort required on my part with maximum results!"
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Jim Pannucci

April 7, 2026

5  out of  5
rating by Jim Pannucci
"Vivian, office manager, is a gem. Extremely responsive and helpful with any issue that arises. Highly recommend this office"
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Loreia

March 24, 2026

5  out of  5
rating by Loreia
"I had an outstanding experience working with Vivian as my car insurance agent. From the very beginning, she was knowledgeable, patient, and genuinely committed to helping me find the best coverage for my needs. She took the time to clearly explain all my options, answered every question thoroughly, and made what can often be a confusing process feel simple and stress-free. What really sets Vivian apart is her attention to detail and dedication to her clients. She didn’t just offer a one-size-fits-all solution—she carefully tailored a policy that gave me excellent coverage at a competitive rate. I also appreciated how responsive and proactive she was, keeping me informed every step of the way. It’s rare to find someone who combines professionalism, expertise, and such a personable approach. I feel confident knowing I have the right coverage in place thanks to her guidance. I highly recommend Vivian to anyone looking for a trustworthy and reliable car insurance agent."
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Melanie Rocha

March 24, 2026

5  out of  5
rating by Melanie Rocha
"Charly was super helpful and quick! This is my first car and he made the process so easy and gave great detail so you understand what is protected!"
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Anonymousse

March 20, 2026

5  out of  5
rating by Anonymousse
"Such a king 👑 super affordable quotes for robust coverage and extremely responsive to any and all questions. Very grateful!"
We responded:
"Happy to help! Appreciate working with great people like yourself. "
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Gozeh

February 14, 2026

1  out of  5
rating by Gozeh
"Horrible, this agent is useless. He ignores calls, deliberately sabotages claims, and will always do what’s right for State Farm financials. He also has a close relationship with the claims department and talks behind his own clients backs. A spineless agent who does not live up to State Farm’s values. He hides behind his e-mails and harasses his own clients."
We responded:
"You are not a customer of ours, I believe you must be mistaken about who you are talking about. I will have to seek legal counsel for these false claims against our agency. "
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Imperial Auto Title Department

February 13, 2026

5  out of  5
rating by Imperial Auto Title Department
"I had a great experience with Adara. Anytime I’ve had a question, she's responded quickly and been very helpful."
We responded:
"We’re grateful to have Adara. Happy to help with all your insurance needs!"
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Bobby Bakhtary

February 13, 2026

5  out of  5
rating by Bobby Bakhtary
"I can’t say enough great things about my insurance agent, Adara! I always recommend her to family and friends. From day one, she's been professional, and knowledgeable. She's been the best to refer to my customers when they purchase a car making a complicated process completely stress-free. Anytime I’ve needed assistance, whether it was updating a policy or just getting clarification they’ve been quick to respond and incredibly helpful. It’s clear she truly care about her clients and go above and beyond to provide exceptional service."
We responded:
"Adara is a great part of this team who has the customers best interest at heart! Happy to help. "
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Al G

February 12, 2026

1  out of  5
rating by Al G
"Very disappointed with how unprofessionally my claim was handled. The liability determination ignored clear physical evidence and was explained with vague reasoning rather than objective analysis. As a policyholder, I expected transparency and professionalism — neither was demonstrated. I would strongly advise others to ensure their claims are thoroughly and fairly reviewed. I would highly advise against doing business with this agency"
We responded:
"Ali, the determination is made by the claims department, not our agency, but your anger about the result is understood. They asked you to provide your vehicles built-in video footage and you have refused to do so. The "clear physical evidence" unfortunately, points to you and not the other party. Thus, why the decision was made. But again, you can help them overturn the decision by simply providing the video."
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Gilma Perez

January 30, 2026

5  out of  5
rating by Gilma Perez
"Excelente atención recomendado"
We responded:
"Un gusto atenderla, Gilma!"
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Fauricio Navarro

January 15, 2026

5  out of  5
rating by Fauricio Navarro
"Jose y su equipo de seguro son muy amables un buen seguro cualquier problema eyos te ayudan lo recomiendo para sus seguros de todo tipo de seguro"
We responded:
"Gracias, Fauricio! Un gusto ayudarlo con su seguro. "
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Kristy Cordek

January 13, 2026

5  out of  5
rating by Kristy Cordek
"Vivian is simply amazing! An absolute pleasure to work with!"
We responded:
"Vivian has a heart for helping. Happy to work with you and your insurance needs. "
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Davis Davis

January 5, 2026

5  out of  5
rating by Davis Davis
"Adara was very professional, helpful and clear when I purchased an insurance policy. She was also very kind and patient while answering my many questions and explaining the details of the policy. Thank you."
We responded:
"Happy to help with your insurance needs! Adara has your best interest in mind!"
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Marvin M.

December 30, 2025

5  out of  5
rating by Marvin M.
"Vivian is great! Very courteous patient. When she says l will get right back to you that is exactly what she means —this insurance experience was refreshing."
We responded:
"You are our priority, Marvin! We are happy to help with your insurance needs!"
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Jhett Nealy

December 29, 2025

5  out of  5
rating by Jhett Nealy
"Jose and his team make you feel like you’re close friends and takes exceptional care of you. The team is very friendly and welcoming. I’m glad to know my wife and I are in good and trusted hands."
We responded:
"Great to meet you, Jhett. Welcome to the area! We're happy to help with your insurance needs!"
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Maxine Jones

December 9, 2025

5  out of  5
rating by Maxine Jones
"Jose provided a policy review of my mortgage insurance. This was the first time any of my insurance companies have done this. I was quite impressed with how thorough and informative it was. I learned a lot and am now looking to share what I've learned with others. I am very satisfied and ļ recommend him highly."
We responded:
"We appreciate you Maxine. Happy to help with your insurance needs. "
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Benji BangBang

November 24, 2025

5  out of  5
rating by Benji BangBang
"Vivian was great. She was very knowledgeable and I don’t know much about insurance but she made me feel heard and didn’t rush when answering my questions making sure I understood. She was responsive and knew her stuff. Thank you!""
We responded:
"We appreciate your trust in us!"
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Yesenia Morales

November 23, 2025

5  out of  5
rating by Yesenia Morales
"Great service , very professional and they answered my questions."
We responded:
"Thank you for trusting us to help you with your insurance!"
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Minor Juarez

November 12, 2025

5  out of  5
rating by Minor Juarez
"Todo bien. Buen servicio y buena experiencia. Buenos precios de seguro."
We responded:
"Gracias por la confianza en nosotros. Felices de poder ayudar!"
Profile photo of Víctor Manuel Nava Herrera

Víctor Manuel Nava Herrera

November 5, 2025

5  out of  5
rating by Víctor Manuel Nava Herrera
"Simple the best! Jose has everything: knowledge, experience and great customer service, he is always reachable and reliable"
We responded:
"Thank you for your confidence and trust in us. Congrats on your business!"
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Kristi Cahoon

October 25, 2025

5  out of  5
rating by Kristi Cahoon
"Vivian is the best. She is always responsive and kind. Thank you!"
We responded:
"We value people like Vivian on our team to help when you need it. Thanks for choosing our office!"
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Erin Weleski

October 9, 2025

5  out of  5
rating by Erin Weleski
"Mr. Herrera and his team have consistently been helpful, friendly, and professional. They quickly respond to questions and made the process of getting a policy easy and stress-free. Highly recommended!"
We responded:
"Thank you for choosing to trust us for your insurance needs. Happy to help!"