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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Monica Rashkin

June 30, 2026

5  out of  5
rating by Monica Rashkin
"We worked with Jose for the past 3 years for our homeowners and auto insurance, and highly recommend him. He was always super friendly, knowledgeable and responsive. Whenever we had questions or needed assistance, he was quick to help and made the process easy.

More recently, as we have been planning to move to an area where he is not licensed to provide coverage, he still took the time to give us thoughtful advice on our next steps and made sure we were well taken care of. All that to say, we cannot recommend Jose enough!"
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Keith

June 24, 2026

5  out of  5
rating by Keith
"Vivian thank you for your recent assistance in applying for automobile insurance . Your knowledge exceeded my expectation!"
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Laura Hagen

June 23, 2026

5  out of  5
rating by Laura Hagen
"Charly was absolutely wonderful to work with. I had a lot of questions and a complicated situation I needed help with. He was super helpful and his follow through was outstanding. Thank you Charly!!"
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Stefanie Caldwell

May 20, 2026

5  out of  5
rating by Stefanie Caldwell
"This team Jose’s office is great! They are
knowledgeable respectful and professional. Working with Vivian was a delightful experience."
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Mitchell Fariss

May 16, 2026

5  out of  5
rating by Mitchell Fariss
"We appreciated working with Charly Sanchez, who was very helpful and professional, as we navigated the process of choosing insurance plans."
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Jason Coreas

April 28, 2026

5  out of  5
rating by Jason Coreas
"Recently got renter’s insurance through Jose’s team and was very satisfied with the professionalism and impossible to be rates offered. Charly was very helpful walking me through the details of my policy and answering any questions I had."
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John B

April 22, 2026

5  out of  5
rating by John B
"I have thoroughly enjoyed being represented by Jose Herrera’s team and I also wanted to take the time to recognize Charly. He’s kind, personable, and makes you feel like you’re the only person he he’s working with. He goes above and beyond and I can’t thank him enough. Absolutely phenomenal work I wanted to shout out"
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S E

April 21, 2026

1  out of  5
rating by S E
"Gave us a price he apparently was not authorized to give and then they requested significant additional payment."
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Amanda Roberts

April 13, 2026

5  out of  5
rating by Amanda Roberts
"Jose and his team are great. They are always so responsive to emails and willing to help. Recently I had to add my teen daughter to my policy and Charly was the best to work with. He was able to help with possible discounts, gave me a ball park figure and communicates clearly and quickly. Minimum effort required on my part with maximum results!"
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Jim Pannucci

April 7, 2026

5  out of  5
rating by Jim Pannucci
"Vivian, office manager, is a gem. Extremely responsive and helpful with any issue that arises. Highly recommend this office"
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Loreia

March 24, 2026

5  out of  5
rating by Loreia
"I had an outstanding experience working with Vivian as my car insurance agent. From the very beginning, she was knowledgeable, patient, and genuinely committed to helping me find the best coverage for my needs. She took the time to clearly explain all my options, answered every question thoroughly, and made what can often be a confusing process feel simple and stress-free.

What really sets Vivian apart is her attention to detail and dedication to her clients. She didn’t just offer a one-size-fits-all solution—she carefully tailored a policy that gave me excellent coverage at a competitive rate. I also appreciated how responsive and proactive she was, keeping me informed every step of the way.

It’s rare to find someone who combines professionalism, expertise, and such a personable approach. I feel confident knowing I have the right coverage in place thanks to her guidance. I highly recommend Vivian to anyone looking for a trustworthy and reliable car insurance agent."
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Melanie Rocha

March 24, 2026

5  out of  5
rating by Melanie Rocha
"Charly was super helpful and quick! This is my first car and he made the process so easy and gave great detail so you understand what is protected!"
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Luke Guonjian-Pettit

March 20, 2026

5  out of  5
rating by Luke Guonjian-Pettit
"Such a king 👑 super affordable quotes for robust coverage and extremely responsive to any and all questions. Very grateful!"
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Gozeh

February 14, 2026

1  out of  5
rating by Gozeh
"Horrible, this agent is useless. He ignores calls, deliberately sabotages claims, and will always do what’s right for State Farm financials. He also has a close relationship with the claims department and talks behind his own clients backs. A spineless agent who does not live up to State Farm’s values. He hides behind his e-mails and harasses his own clients."
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Imperial Auto Title Department

February 13, 2026

5  out of  5
rating by Imperial Auto Title Department
"I had a great experience with Adara. Anytime I’ve had a question, she's responded quickly and been very helpful."
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Bobby Bakhtary

February 13, 2026

5  out of  5
rating by Bobby Bakhtary
"I can’t say enough great things about my insurance agent, Adara! I always recommend her to family and friends. From day one, she's been professional, and knowledgeable. She's been the best to refer to my customers when they purchase a car making a complicated process completely stress-free.

Anytime I’ve needed assistance, whether it was updating a policy or just getting clarification they’ve been quick to respond and incredibly helpful. It’s clear she truly care about her clients and go above and beyond to provide exceptional service."
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Al G

February 12, 2026

1  out of  5
rating by Al G
"Very disappointed with how unprofessionally my claim was handled. The liability determination ignored clear physical evidence and was explained with vague reasoning rather than objective analysis. As a policyholder, I expected transparency and professionalism — neither was demonstrated. I would strongly advise others to ensure their claims are thoroughly and fairly reviewed. I would highly advise against doing business with this agency"
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Gilma Perez

January 30, 2026

5  out of  5
rating by Gilma Perez
"Excelente atención recomendado"
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Fauricio Navarro

January 15, 2026

5  out of  5
rating by Fauricio Navarro
"Jose y su equipo de seguro son muy amables un buen seguro cualquier problema eyos te ayudan lo recomiendo para sus seguros de todo tipo de seguro"
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Kristy Cordek

January 13, 2026

5  out of  5
rating by Kristy Cordek
"Vivian is simply amazing! An absolute pleasure to work with!"
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Davis Davis

January 5, 2026

5  out of  5
rating by Davis Davis
"Adara was very professional, helpful and clear when I purchased an insurance policy. She was also very kind and patient while answering my many questions and explaining the details of the policy. Thank you."
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Marvin M.

December 30, 2025

5  out of  5
rating by Marvin M.
"Vivian is great! Very courteous patient. When she says l will get right back to you that is exactly what she means —this insurance experience was refreshing."
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Jhett Nealy

December 29, 2025

5  out of  5
rating by Jhett Nealy
"Jose and his team make you feel like you’re close friends and takes exceptional care of you. The team is very friendly and welcoming. I’m glad to know my wife and I are in good and trusted hands."
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Maxine Jones

December 9, 2025

5  out of  5
rating by Maxine Jones
"Jose provided a policy review of my mortgage insurance. This was the first time any of my insurance companies have done this. I was quite impressed with how thorough and informative it was. I learned a lot and am now looking to share what I've learned with others. I am very satisfied and ļ recommend him highly."
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Benji BangBang

November 24, 2025

5  out of  5
rating by Benji BangBang
"Vivian was great. She was very knowledgeable and I don’t know much about insurance but she made me feel heard and didn’t rush when answering my questions making sure I understood. She was responsive and knew her stuff. Thank you!""